Silent trac support

We want to be sure installing and operating Silent Trac is easy and straightforward, so we have a multitude of resources available for you to learn about its installation and operation. On this page you will find links to our installation manuals, user guides, and instructional videos, as well as Frequently Asked Questions for Silent Trac. For more information on Silent Trac, visit www.mysilenttrac.com

Manuals

Videos

Silent Trac by Current - Frequently Asked Questions

How can I buy Silent Trac?


We sell through a network of dealers. If you're interested in purchasing Silent Trac, contact your local window treatment company.




What communication protocols does the Silent Trac use?


The Silent Trac is available in 434.625 MHz 2FSK (FM) and in Zigbee (802.15.4).




Do I have to use the Current Products Corp. bridge for integration?


No! With Zigbee, you can use any third party Zigbee bridge to integrate the Silent Trac, including connecting the track natively to Alexa Plus (with the built in Zigbee hub). If you do use our bridge, you gain access to our thoughtfully built app without sacrificing voice control.




What home control systems are you compatible with?


Currently we are compatible with: Amazon Alexa
Google Home
Samsung Smart Things
Control4 IFTTT We will continue to add to the list as drivers are developed.




I need more support...


No problem. You can contact us by phone or email. Call 844-307-7435 or email support@currentproductscorp.com to get in touch!





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